Who is Quality 4 Health + Wellbeing for?

Quality 4 Health + Wellbeing is for any group or organisation delivering or looking to deliver health and wellbeing services.

The three levels of Quality 4 Health + Wellbeing mean that the accreditation is achievable and proportionate for all sizes of organisations; from small community based groups to larger established organisations.

This accreditation suits groups and organisations that want to:

The Levels

Foundation level covers the necessary foundations for primarily volunteer led organisations delivering health and wellbeing services. 

Working towards the  accreditation helps organisations establish the structures, policies and processes needed to operate effectively, while developing person-centred approaches to service delivery. 

Many smaller or newer organisations find Foundation Level particularly valuable as an organisational development tool. 

Organisations delivering at Level One will have organisational structures, policies and procedures established. They may have paid staff and will have been delivering health and wellbeing services for at least two years.

Accreditation will enable a better understanding of their delivery to support the development and delivery of outcome focused health and wellbeing. Level One builds upon the Foundation Level and embeds a person-centred approach across the organisation.

Level Two, is most suitable for organisations that deliver several health and wellbeing services working from either one central office base or across several sites.

Accreditation at this level will demonstrate impact, leadership, partnership working and innovation in the development and delivery of person centred services.

Organisations will have robust structures and processes in place that are reviewed regularly throughout the organisation. This level also requires evidence of supporting and/or mentoring other providers.

The Nine Quality Areas

Service User Experience

Developing and delivering approaches that support service users to take an active part in their health.

Safety & Safeguarding

Ensuring those accessing services and support are kept safe from abuse and avoidable harm.

Effectiveness

Creating positive health outcomes for individuals, families and communities.

Health Promotion

Delivering preventative approaches and supporting people to manage their own health.

Equality and Diversity

Embedding a pro-active commitment to equality, diversity and anti-discriminatory practice.

Leadership & Management

Building solid foundations of Leadership and Management that work together to support the delivery of quality services.

Governance

Ensuring overall direction, effectiveness, supervision, and accountability.

Outcomes & Impact

Understanding and demonstrating the difference made and the impact on the health and wellbeing of service users.

Connectivity

Knowing the local area and connecting with other services and networks in order to provide the best possible outcomes for service users.

Signing Up

The Quality 4 Health + Wellbeing accreditation requires organisational commitment, and devoted staff time to work through the quality areas, as well as gathering evidence and implementing changes and recommendations.  

We fully understand that resources are limited in some VCSE organisations however the benefits of accreditation will support organisational growth.  When you sign up for Quality 4 Health + Wellbeing, your organisation will be assigned a dedicated VAC Link Officer who will provide guidance throughout the process.

As part of the sign up, your organisation will receive the workpack for the Level you have opted for.  This pack contains all the information and expected evidence for each quality are to get you ready for the accreditation assessment.

The Assessment

Quality 4 Health + Wellbeing assessments are carried out by external assessors. 

The assessment process is over two stages: a desk top review of the evidence followed by a site visit. The site visit offers the opportunity for organisations to showcase their work and assessors to talk to the people involved and observe the services being delivered.  

Costing

Fully Subsidised for Calderdale and Kirklees VCSE Organisations.

VAC work in partnership with local public sector commissioners who see the value of VCSE organisations obtaining the Quality 4 Health +Wellbeing standard.

Thanks to strategic investment from West Yorkshire Integrated Care Board (ICB) and Kirklees Council,  VCSE organisations in Calderdale and Kirklees can start their Quality 4 Health + Wellbeing journey fully subsidised.

The Quality 4 Health + Wellbeing accreditation gives local funders and commissioners increased confidence around commissioning and referrals, assured that high quality standards are paramount throughout the organisations they commission to deliver local services.

If you are interested in Quality 4 Health + Wellbeing but not delivering services in Calderdale or Kirklees, please email info@cvac.org.uk for our pricing.

Start your Quality 4 Health + Wellbeing Journey today.

VAC + Membership

What's included?

You will receive a VAC Member welcome pack with useful information on getting the most out of your membership and a few extra treats!

Every member of VAC will be invited to our Annual General Meeting (AGM) and has voting rights for resolutions and proposals either in person or by proxy.

When you sign up to be a VAC Member, you will be assigned a Go-To Contact from the VAC team.

They will be your main point of contact for your membership, helping to answer questions and signposting you to the right place within VAC and/or our partnerships.

We want the VAC membership offer to be responsive to the needs of our members.  Member check ins keep us up to date on your organisation’s news and developments but also on any challenges or support gaps that may be affecting the VCSE sector.

The information we receive during our member check ins will highlight trends and challenges that we can then explore support and solutions for via our membership offer and partnerships with local providers and authorities.

To support VAC members to feel connected and informed, we have created a unique Member Area on the VAC Website.

The online dashboard will keep you and your colleagues up to date on the latest member opportunities, training and news.

The Member Area also has a forum function, allowing VAC Member organisations to interact and support each other.

A quarterly newsletter to keep our members up to date on not only VAC Membership updates and opportunities but also specifically created content on topics of interest to the local voluntary, community and social enterprise sector. 

The Bimonthly Member Network is for VAC Members to connect with other VAC Members!

A perfect opportunity to support one another, find out about other local services and explore new collaborative opportunities and partnerships with fellow VAC members.

40% Discount on VAC Room Hire – We offer a range of flexible rooms for hire located in Halifax, West Yorkshire. Our rooms include a fully equipped, large training room with SMART board and flipchart facilities seating up to 25 theatre style, two smaller meeting rooms seating up to 12 and a small office with computer facilities suitable for one-to-one meetings or rent-a-desk.

25% Discount on Virtual Office – Perfect for start ups or smaller organisations, our Virtual Office service offers a postal address, pigeonhole and reception facilities.

25% Discount on ID Badge Printing – Competitively priced to accommodate for smaller orders, our in-house ID Badge service supports both design and printing.

Based on feedback and insight we gain from our members, our training and events offer will complement local infrastructure support training programmes.

All sessions are cost effective and VCSE sector driven.  As a VAC + Member, you will receive a considerable discount on all VAC Training and Events.

VAC Membership

What's included?

You will receive a VAC Member welcome pack with useful information on getting the most out of your membership and a few extra treats!

Every member of VAC will be invited to our Annual General Meeting (AGM) and has voting rights for resolutions and proposals either in person or by proxy.

When you sign up to be a VAC Member, you will be assigned a Go-To Contact from the VAC team.

They will be your main point of contact for your membership, helping to answer questions and signposting you to the right place within VAC and/or our partnerships.

We want the VAC membership offer to be responsive to the needs of our members.  Member check ins keep us up to date on your organisation’s news and developments but also on any challenges or support gaps that may be affecting the VCSE sector. 

The information we receive during our member check ins will highlight trends and challenges that we can then explore support and solutions for via our membership offer and partnerships with local providers and authorities.

To support VAC members to feel connected and informed, we have created a unique Member Area on the VAC Website.

The online dashboard will keep you and your colleagues up to date on the latest member opportunities, training and news.

The Member Area also has a forum function, allowing VAC Member organisations to interact and support each other.

A quarterly newsletter to keep our members up to date on not only VAC Membership updates and opportunities but also specifically created content on topics of interest to the local voluntary, community and social enterprise sector. 

The Bimonthly Member Network is for VAC Members to connect with other VAC Members!

A perfect opportunity to support one another, find out about other local services and explore new collaborative opportunities and partnerships with fellow VAC members.

20% Discount on VAC Room Hire – We offer a range of flexible rooms for hire located in Halifax, West Yorkshire. Our rooms include a fully equipped, large training room with SMART board and flipchart facilities seating up to 25 theatre style, two smaller meeting rooms seating up to 12 and a small office with computer facilities suitable for one-to-one meetings or rent-a-desk.

Competitive rate on ID Badge Printing – Competitively priced to accommodate for smaller orders, our in-house ID Badge service supports both design and printing.

Based on feedback and insight we gain from our members, our training and events offer will complement local infrastructure support training programmes.

All sessions are cost effective and VCSE sector driven.